Was very impressed with this company when I first joined, they had by far the best deals and also had a charitable cause.
But in July I was starting to get overcharged but did not realise until the end of November (just gone). Called the customer service department (by far the worst I have ever experienced by the way)and they said that they had sent an email to me on the 26/07/16 warning me of a price increase. But I definitely did not receive that email, and they could not even prove that they had sent me an email. Also even if they had sent me an email, they did not even give me a 30 days notice before the price increase which was then put into effect on 31/07/16. 4 DAYS notice which is completely against the law. In the contract it even states that they have to give me 15 days notice, which I'm sure is too little time for a price increase and to also back out of the network. Despite all this, like I said before; I did not even receive any emails of a price increase and there is no proof of this on their end!!
I asked to be refunded the amount they had overcharged me by for the past 5 months,(only £15) only be told a complete flat out "no". The operator was so lazy, sounded like he wanted to commit suicided, completely no communication skills what so ever and it wouldn't even surprise me if he had even been trained to do the job. You think they would be better considering it is based in the U.K. and not in a complete foreign land!!!
All of the information, details and breach of contract has been passed onto my solicitor. I even recorded the phone call which will be past onto my solicitor. £15 is not a lot, but this could've gone on for years if not months if I had not realised. And it's the matter of principle as well. They entice you with "10% to charity", but then will also steal from you without any notice.
I've already asked for my PAC CODE and etc, but I still don't trust these "high profile scammers". So I'll be making sure the direct debits are cancelled from the end of my contract. Knowing these they will still try stealing my money!!
COMPLETELY AVOID. GO TO ANOTHER CHEAP NETWORK. SO MANY BETTER ONES OUT THERE GUYS. TPO ARE TURNING INTO GIFFGAFF - USED TO BE CHEAP AND GOOD, BUT WILL EVENTUALLY TURN INTO MAINSTREAM AND CRAP.
GO TO MONEYSUPERMARKET.COM
Hi,my name is Benice, I have been with TPO almost 2 years , but recently they are just behave funny, 2 weeks ago , my line was cut off without own any bill , I try to call customer support, there is nobody to pick up the call , them email, that is when my phone was restored, today again the phone was cut off again, without one any bill, what is going on with your company, I got medical issues, it was this number that my doctor always call me on it, please ask the customer service to restore my line, also to give me my pac cold, twice this month, first one was 2 weeks ago, another one started today again, please my pac cold, and they must restore my phone back thanks
This seems important to me: http://www.reuters.com/article/us-…SKCN0XB22U
One of the things that makes it important is the sheer scale of what is going on. "In its complaint, Microsoft says over the past 18 months it has received 5,624 legal orders under the ECPA, of which 2,576 prevented Microsoft from disclosing that the government is seeking customer data through warrants, subpoenas and other requests."
Dear Mr. Wales. I have an important and big idea for the improvement of wikipedia. Please trust me, I'm not trying to cause any disturbance for you. For me to be able to tell you about it, would you please send me either your email or any other email in which by it we could have a conversation about it.
My email is: email@example.com
I just saw a sweet story here about a boy with leukemia, and it reminded me of something I've been meaning to post for awhile.
I recently have had the opportunity to meet and spend some time with Jennifer Doudna, one of the inventors of CRISPR/Cas9. If you don't know about this: it's probably the most important breakthrough in biology in 30 years or more. The technique allows for actual editing of genes in cells, which gives rise to some amazing opportunities for treatments for genetic diseases for which, previously, the only real strategy was to try to manage and minimize the symptoms.
Here's a great article about an early success:
Is TPO interested in being part of creating original mobile content designed for positive impact as well as supporting good causes? The Guardian Witness published the mobile / web climate change drama I'm developing incorporating authentic news and science - smart execs needed!!
Any TPO employees, TPO community members - you're all invited to the Wikipedia 15th Anniversary celebration:
Hi everyone I'm back from a vacation period spent (mostly, not entirely!) away from the Internet!
Good morning from China! I'm here for the World Internet Conference in Wuzhen.